Terms & Conditions
There is a three night minimum stay. During the Christmas holiday period, only weekly rentals can be made. Rates do not include 19% tax.
Reservation / Cancellation policy:
We request a 50% deposit via PayPal to secure the reservation. The balance needs to be paid in full 2 weeks before your stay.
In case of cancellation up to 60 days before the arrival date, we will refund 50% of the actual deposit paid (ie 25% of the total booking price). Remaining amount will be charged as cancellation fee.
Cancellations between 59 and 15 days before the arrival date, no refunds will be given, but half of the deposit can be used for another stay for up to a year from the cancellation date. Cancellations between 14 days and arrival date, no refunds will be given.
Force Majeure: If events beyond the reasonable control of Cabañas La Luna and the Guest, included but not limited to, acts of God (flood, earthquake, hurricane, fire, etc.), war, strikes, threats or acts of terrorism or similar acts, disease, World Health Travel Organization travel advisory, civil disorder, make it inadvisable, impracticable, illegal or impossible to perform as originally contracted under these Terms and Conditions, deposits made will not be refunded to the Guest.
In order to cover such cases we recommend that all of our guests purchase Travel Insurance, for peace of mind and security if an unforeseen event occurs.
Check-in time is 3:00pm, check-out time is 12pm. Guests arriving after 8pm should anounce this in advance so that we can arrange for a welcome.
Prices are stated in US Dollars.